The 2020 Public Services Trust has published a series of articles in recent weeks which play into the Fontis agenda.  Following a poll report from Ipsos Mori on 'What do people really want, need and expect from Public Services?', the commission, closely associated with the Royal Society of Arts (RSA) has published two reports.  The first is 'Delivering a Localist Future', the second 'Citizen Engagement; testing policy ideas for public service reform' is a return to the poll format with commentary. 

All three are useful documents dispelling many myths about engagement, and especially that it is neither wanted or feeasible.

To find the reports follow this link Click here