What We Do

We work as senior advisors and project leaders (in the public, private and third sectors) to provide extra help and skill in areas where staff and public involvement can make the most difference:

• Sustainability - co-designing and co-producing new, cost-effective models of service delivery

• Organisational Performance - improving productivity, reducing waste

• Reputation - increasing public trust and ownership of change; managing reputation through better governance, greater openness, transparency and accountability

• Delivery of complex change - (shifting the balance between state provision and people’s ability to do more for themselves)

Fontis can

• advise on the best ways to increase the practical value of staff and public involvement (and help make them happen)

(Examples: development of the full potential of membership and community schemes; stress-testing of public-facing issues in “laboratory” conditions ; integrated public involvement strategy; governance reviews; scenario planning;)

• support complex projects such as major service reconfigurations, dilemmas and choices, or investment and disinvestment decisions

(Examples: framing options to project management of public involvement processes and innovative events using the latest tools and techniques)

• increase understanding, skills and capacity around involvement

(design and delivery of workshops; training and skills development events)

• mediate and resolve problems between individuals, organisations and communities

• measure impact and improvement

(involvement analysis report – identifying strengths and areas for improvement – to support audit and governance)